Privacy Policy

Please read our Privacy Policy Carefully.

Who we are

We are Kola Australia. Our website address is https://kolaaustralia.com.au. Please visit our About Page for more details. You can Contact us anytime for any queries.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site (on Blog Posts) we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

we collect your personal Data, when you submit a Contact Form. Kola Australia do not automatically collect your personal informations. We only collect data that is submitted by yourself. We are not responsible for anything, if someone else submit a contact form on your behalf. However, you can always contact us for any queries.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to anonymously monitor your interactions, like your Browser (ex: Google Chrome, Mozilla Firefox, Opera, Apple Safari etc), The device you used to browse our website (ex: Mobile, Tablet, Desktop), Device Resolution, Your Location, Referred Domain, The Pages you are visiting, Session Time, etc. But we do not collect any personal data like your Name, Address, Phone Number or anything such. All the information we do collect using Google Analytics is completely anonymous. We use this to offer you an excellent user experience.

Who we share your data with

We do not share your Data to anyone except our Payment Providers (PayPal and Stripe) and Shipping Providers (Ex: DHL, FedEx). We do only share limited and required data to our partners to offer you better service.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We keep your Contact information with us. We don’t spam your inbox. We use this data to contact you on updates like order information, shipping status, etc. We may also contact you time to time for feedback or any necessary updates that you need to check and agree like Privacy Policy Update. We also do share your contact data with our (Only Billing Address and basic contact information like Name, Email, Phone Number and the product you are purchasing) Payment Provider to prevent fraud. We do share your contact information with our Shipping providers so they can contact you in case there is an issue with shipping. However, you can create separate shipping contact details so your main contact information won’t get shared with them.

How we protect your data

Your data is completely safe with us. We never share your data publically.