Frequently Asked Questions

Read our common FAQs to find an answer for your questions.

Most Commonly Asked Questions & Answers

How can I check my order status?

You can check the status of your order by from My Account Page. Just visit the “Order” Page under my account.

How can I cancel my order?

Visit the Order page from My Account Section and click on Cancel order. Please contact us, If you don’t find a cancel button.

How can I return/replace an item?

Click on “Return/Replace” button from My Account section and select the reason to initiate return or replacement of your item. Our courier partner will pick it up from your place. Do keep the product tags and packaging intact. You can return/replace an item within 7 days of delivery. ”Click here” to read our 7 days Easy Return policy. Please contact us if you don’t find return/replace button

When can I expect refund for my returned item?

Once we receive the original item, we will do quality check within 2 days and initiate refund.- For prepaid orders, it will be initiated immediately to card/bank account. Your bank will take a maximum of 7 to 10 business days to credit this amount.

For cash on delivery orders, it will be credited to your bank account through a  transfer within 7-12 Business Days.

We will also keep you updated on email and SMS

I don't remember my password. Please Help

Please Click on the Lost Password from the My Account Page.

How can I add or Edit Addresses?

Please Click on the Address Page from the My Account Page to edit or add Billing & Shipping Addresses

What are digital products?

These are goods and services that are delivered digitally. They include E-Gift Cards, digital movies and music, software, E-Books, online education and extended warranty, among others. You can download your Digital Purchases from Download Page under My Account.